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CEO: Edward Rust
Our mission at State Farm Insurance Companies® is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our core business is based on a simple principle: Keeping the promises that we make to our customers. In all of our operations, State Farm is fundamentally committed to the best interests of our customers and our communities. Our success is built on a foundation of shared values: Quality customer service, mutual trust, integrity and financial strength. Since 1922, State Farm has grown from a small, rural mutual auto insurer, into one of the world's largest financial institutions. Today, State Farm ranks No. 31 on the Fortune 500 list of large corporations, with more than 17,000 agents and 68,000 employees who serve more than 76 million auto, fire, life and health policies in the United States and Canada, as well as more than 1.7 million bank accounts. State Farm’s “Good Neighbor” philosophy is not just an advertising slogan; it is at the heart of how we conduct our business in the marketplace and how we conduct ourselves in the community. As the world’s largest mutual organization, State Farm is still owned by its policyholders and exists to serve them. In keeping our promises to our policyholders, we build upon our mutual success, uphold our shared values, and maintain State Farm’s position as a socially responsible corporate leader. For more information on State Farm’s Corporate Social Responsibility story, please visit our website: http://www.statefarm.com/about/csr/csr.asp.
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(Societal) |
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The passion of our 85,000 agents and employees connects State Farm to the communities where we live and work. Through our partnerships, coalitions and research efforts, we strive to build sustainable communities, maintain a healthy business environment, and promote a stronger, safer society for all. |
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• Community investments to improve the availability of affordable housing and quality neighborhoods; • Educational system investments to improve performance results and reduce drop-out rates; • Diversity initiatives to promote an inclusive workplace and business environment; • Public safety initiatives and partnerships to promote safe vehicles, highways, homes and businesses. |
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Relationship to
Core Business
Strategies: |
At State Farm, we understand that “we live where you live,” which is why we are and will continue to be an active leader in many efforts to promote community revitalization, results-based educational system improvements, a diverse and inclusive workplace, as well as safer homes, businesses, vehicles and highways. |
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Engaging Others: |
We are a leader in revitalizing communities through our Good Neighbor Citizenship® program, our contributions to the United Way, and our partnerships with groups including the Local Incentives Support Corporation, NeighborWorks® America, and Habitat for Humanity. We are the sole sponsor of Habitat for Humanity’s youth programs and are working to encourage the next generation of community builders. Our financial contributions and volunteer hours have had a positive impact on the schools, neighborhoods and communities where we live and work. We support innovative, long-term, self-sustaining and results-based strategies that bring about systemic improvements to our educational system. We are a corporate leader in promoting a stronger educational system for all through our work with groups such as our National Service Learning partnerships, the State Farm Learning and Teaching Exchange initiative and our Youth Advisory Board. One of our newest efforts involves working with the America’s Promise Alliance to reduce high school drop-out rates significantly. We work to promote diversity and inclusion holistically; in the workplace, marketplace, our communities and throughout our supplier network. We have received numerous awards in recognition of our commitment to diversity. We are the largest business community supporter of auto and highway safety efforts through our work with the Advocates for Highway and Auto Safety, the Insurance Institute for Highway Safety, Children’s Hospital of Philadelphia, Meharry Medical College, Mothers Against Drunk Driving and our own Auto Technology Research program. Our past efforts have been critical to advances such as the installation of life saving air bags in vehicles, as well as more protective child safety restraint laws. We will expand our leadership role in advocating for the safety of teen drivers, including support for the enactment of enhanced graduated licensing laws throughout the country. We are the largest corporate sponsor of business and home safety efforts through our support of the Institute for Business & Home Safety, the Federal Alliance for Safe Homes and our Arson Dog and Building Technology Research programs. We strongly support the adoption and enforcement of statewide building codes based on nationally-recognized standards that can greatly reduce the personal injury and property damage resulting from catastrophes. |
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How to Report: |
State Farm will update progress and accomplishments regularly through our Corporate Social Responsibility Report and Web site. |
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Annual/Ongoing |
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(Environmental) |
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State Farm has a long tradition of implementing environmentally responsible business practices. These efforts have not only been good for the environment, they also make good business sense by producing cost savings. We will continue to seek out opportunities to improve our efficiency and reduce the environmental impact of our operations. |
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Continuous improvement in: • Waste reduction and recycling program efforts; • Greenhouse gas emissions intensity reductions; • Operational efficiencies; • Environmentally responsible fleet management practices. |
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Relationship to
Core Business
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State Farm has long practiced environmental responsibility. It is part of being a good leader, a good neighbor, and is demonstrated by the spaces we create and manage. |
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Engaging Others: |
We maintain an active and effective recycling program and are a member of the USEPA’s “WasteWise” Program. At our Corporate facilities in Bloomington, Illinois, more than 972 tons of aluminum, paper, plastic and glass was diverted from landfills in 2006 alone. We also recycle thousands of computers every year. In 2002, we became a member of the Business Roundtable’s Climate RESOLVE initiative. We voluntarily report our progress on managing our greenhouse gas emissions and have reduced our greenhouse gas emissions intensity by 38.7 percent between 2002 and 2006. Our goal is to reduce our greenhouse gas emissions intensity to 13.0 pounds of CO2 per policy in-force by the year 2012. We have greatly increased our average building efficiency ratings. Between 1999 and 2006, State Farm increased its average "Energy Star" building efficiency rating from 49 to 76. A 76 score indicates that a building operates more efficiently than 76 percent of all comparable buildings. More than half of State Farm’s operations centers now qualify for the “Energy Star” label – indicating a score of 75 or higher – with several buildings being added to that list every year since 2000. We have reduced the size of our vehicle fleet in recent years while increasing the number of hybrid and flexible-fuel vehicles that make up our fleet. State Farm now has about 100 hybrid vehicles, 3,000 flexible fuel vehicles, and an increasing percentage of cars with four-cylinder engines to help control gasoline consumption. State Farm was recently recognized by a national automotive trade publication as having the third largest non-governmental alternative-fuel commercial fleet in the United States. |
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How to Report: |
State Farm will update progress and accomplishments regularly through our Corporate Social Responsibility Report and Web site. |
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Annual/Ongoing |
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(Economic) |
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State Farm has supported local community development efforts for decades. Our goal is to promote sustainable community development, improve economic stability and contribute to a prosperous business climate. |
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• Investments in local community development projects; • Investments in municipal bonds to develop critical community infrastructure; • Sponsorship of affordable housing, homeownership and economic development partnerships; • Sponsorship of financial literacy programs; • Sponsorship of disaster preparedness and recovery programs and initiatives. |
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Relationship to
Core Business
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State Farm has joined forces with leading partners to help promote economic empowerment through community reinvestment, home ownership programs, teaching the important aspects of personal and financial security, as well as disaster preparedness and recovery. |
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Engaging Others: |
Through the Community Reinvestment Act (CRA), State Farm Bank®, F.S.B., is committed to serving the credit needs of the communities in which it does business. State Farm is proactive in meeting community needs by participating in government and community development projects and programs to improve the economic stability of all our communities, thereby enabling them to grow and prosper. We are consistently one of the largest investors in municipal bonds, with current holdings in excess of $30 billion. These investments are critical to the development of community infrastructure such as water treatment plants, waste water treatment systems and other public safety projects. We work with national organizations such as the League of United Latin American Citizens (LULAC) National Housing Commission, to promote affordable housing, economic development and job creation opportunities for disadvantaged and low- to moderate-income families in the United States. State Farm is a National Corporate Sponsor of the LULAC National Housing Commission. We also promote economic empowerment in our communities through our partnerships with the National Urban League and the National Council of La Raza. We sponsor programs to overcome the threat of financial illiteracy. This threat is not nearly as loud or visible as a car crash, but it’s real and it can rob young adults of their dreams and aspirations. In 2006, State Farm contributed more than $1.3 million dollars to Financial Literacy Programs; in 2007, we'll contribute nearly $2 million. Our programs target the issue of financial literacy in different ways – from grassroots efforts led by youth, to training for teachers, to training kits that parents can use at home. State Farm is the largest corporate contributor to the Federal Alliance for Safe Homes (FLASH), one of the fastest growing disaster preparedness organizations in the nation. Through this relationship, State Farm provides safety education to homebuilders, inspectors, architects and engineers about the need for safer, better built homes. With the support of companies such as State Farm, FLASH has helped hundreds of thousands homeowners prepare for and recover from disasters. We are a major corporate sponsor of American Red Cross initiatives and also work with the Red Cross to meet the logistical challenges of getting communities back on their feet following disasters. Our Disaster Relief Fund efforts include nearly $4.7 million after the Sept. 11, 2001 terrorist attacks, an additional $1.1 million in 2004 in response to the hurricanes in the Southeast, and more than $7.2 million to aid Hurricane Katrina Relief Efforts in 2005 which included a company match of $2.6 million of associates’ and retirees’ contributions. We also support the creation of state catastrophe funds, as well as a federal government backstop for events exceeding the capacity of state funds. |
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How to Report: |
State Farm will update progress and accomplishments regularly through our Corporate Social Responsibility Report and Web site. |
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Time Frame: |
Annual/Ongoing |
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